Maura McGraph is a Senior Vice President of Claims, Disputes, and Complaints at U.S. Bank, where she leads an international payments team of nine hundred plus across the U.S. and Europe. Maura oversees retail payment solutions (credit and debit card) claims, corporate payments, treasury services (pre-paid card), and U.S. Bank deposit account claims.
Maura is a customer-focused, process-focused, goal-focused, and process-focused, goal-focused, and process-oriented individual who has lived and worked in multiple geographies, including the U.S., the U.K., Australia, and Ireland. She is an extraordinarily successful leader, managing large cross-functional, international operational teams with an ethos founded on positivity, collaboration, and delivering value add.
