Simona is the Chief Client Experience Officer for Sun Life, where she enjoys a vast understanding of the payment value chain and intellectual aptitude, which she readily shares with colleagues and peers. Simona’s honesty and enthusiasm for people have earned her trust and followership. Simona understands the existing payments ecosystem and infrastructure, innovation, and disruption, and she always provides a balanced viewpoint and integrity essential for finding solutions that benefit all Canadians.
Simona previously played a crucial role in RBC forums, including the Innovation Council, Enterprise Payments Council, Crypto Advisory Committee, and industry forums such as the Board of Canadian Prepaid Providers Organization and FlipGive.
Before joining RBC, Simona led American Express, Chase Card Services, Harlequin Enterprises, the Monitor Group, and high-tech SMEs. Simona is a committed leader who develops potential, promotes mentoring and sponsorship, and instills a development attitude.