Mareike Turner is the Head of Operation and Authorized Signatory of Zalando Payments GmbH Zalando. Zalando is one of Europe’s leading online fashion platforms, and the platform, including payments, is crucial to providing a seamless payment experience. Mareike’s payment division is also charged with exercising fraud prevention, innovation, and a customer-centric approach to the payment process.
At Zalando, Mareike’s role as Head of Operations at Zalando Payments is to oversee the entire payment process and ensure a seamless customer transaction experience. Before joining Zalando, Mareike held various leadership positions that included significant experience managing complex payment systems and driving innovation in financial technology.
Before joining Zalando, Mareike was the Director of Operation and Customer Experience at Payability. She also held the position of Account Manager at Etsy. Before those roles, Mareike held positions in the import/export industry.