Brena Galvao is an experienced solutions manager with Visa Direct Global Enabler. This organization helps partners and merchants swiftly and securely send and receive payments. Brena has been associated with Visa Direct Global Enabler since 2021. As Sr. Solutions Manager, she is responsible for developing and executing strategies to achieve the organization’s goals. Before joining Visa, she worked at MasterCard as Manager – Market Product Management and Loyalty Solutions. Her significant responsibilities at Visa include developing customer-centric solutions, designing and delivering customer training programs, and leading the implementation of new products and features. Brena collaborates closely with her team to ensure that Visa Direct Global Enabler’s solutions align with customer requirements. In addition, Brena also collaborates with partners and merchants to develop and maintain long-term relationships.
Brena is highly knowledgeable about payment systems and customer service; she brings a wealth of experience to Visa Direct Global Enabler. She is highly organized and meticulous and has strong problem-solving and communication skills. Brena is committed to delivering excellent customer service, and her customer-focused approach has enabled Visa Direct Global Enabler to achieve its goals. Brena is enthusiastic about driving customer success and satisfaction and is dedicated to helping Visa Direct Global Enabler reach its objectives.